WAN Pricing - Low Cost Wide Area Network WAN Service Offerings

WAN services Overview

Provided below are descriptions of the Low Cost Wide Area Network (WAN) services we offer.

Let us Efficiently manage your Wide Area Network

Our carriers have the tools and processes that can help lower WAN total ownership costs and increase critical uptime. Our services are flexible and scalable—everything from simple monitoring and notification to fully outsourced solutions.

Fault isolation and restoration systems:

- Automatically detect faults and reinstate operations where appropriate
- Leverage Network Operations Centers (NOCs) to isolate and restore faults

Robust reporting:

- Allows you to outsource management and still keep control of your networks
- Delivers automatic, real-time ticket status updates by pager or e-mail
- Provides on-demand reporting via a customer Web portal

Proactive monitoring systems:

- Help maintain network continuity and reduce downtime
- Manage peak-performance bandwidth
- Constantly poll manageable network devices to determine status and functionality
- Issue early-warning degradation alerts before users are affected
- Respond to alarm conditions and work issues from inception to resolution

WAN Services are available with a variety of transport Options:

Private IP
Our Carrier's Private IP Layer 3 MPLS-based VPN puts all your traffic on a reliable, private network with Quality of Service (QoS) routing. And with Private IP Layer 3, you can build a hybrid solution between your public and private networks while enabling automated business processes, including e-commerce, VoIP, converged solutions, shared intranets, and extranets.

IP VPN Broadband
Remote VPN is a flexible suite of fully managed remote access solutions that help reduce the complexities of implementing and maintaining remote access for employees.

IP VPN Dedicated
IP VPN Dedicated lets you send data across the global IP infrastructure with the security you expect of a private network, at an economical price.

Frame Relay
Frame Relay Service is a global data network based on a simplified form of package switching in which synchronous frames of data are routed to specified destinations within a defined network. Example utilizing an ATT diagram:

ATM
At the core of the Carrier's ATM network is an MPLS backbone that provides high-speed reliability, low congestion, and consistent performance. The backbone uses high-speed ATM cell relay nodes connected by a network of DS3s, OC3s and OC12s trunks. Local ATM Service will connect you to your other locations in the same LATA .Your domestic and/or international ATM Service can interconnect to your local ATM locations for a complete solution.

Private Line Services
Private Line is a digital network service that provides the transmission path for private digital data lines and supports simultaneous, two-way transmission of voice, data, video, or any signal that can be encoded digitally - in any combination - over dedicated terrestrial or satellite channels.

Internet Dedicated Access
Our Dedicated Access products offer high-speed solutions for businesses that need high-performance and full-time dedicated Internet access. We support your critical communications, with high-bandwidth, full-time dedicated connections to our Global Internet network.

Additional WAN Service Options

three levels of WAN service:

- Monitor and Notify
- Physical Management
- Full Management

For all service plans, we will:

- Poll devices under management every (3) minutes to verify they're functioning properly
- Respond to alarms generated by failed polls
- Isolate the fault condition to either on-premise equipment or the network
- Open a trouble ticket for you
- Notify you that a fault condition exists.
- The service is backed by a 15-minute Proactive Outage Notification SLA

Monitor and Notify

Our Monitoring and Notification Service Plan continually observes the network, keeping you informed about its operation while you stay in charge. Under this service plan:

- We monitor the network proactively, isolate faults (access, network transport, or CPE) and will restore and repair if the issues if accessible on our provider network.

- We will alerts you if the issues are CPE and recommend when action needs to be taken. You retain control to resolve logical faults with your on-premise equipment.

Physical Management

Our Physical Management Service Plan enables both you and Verizon to manage the network collaboratively. Under this service plan:

- We help you monitor the network, isolate the fault, and clear logical and physical issues with the access and/or the transport network.

- We will Isolate and resolve physical faults with carrier-provided CPE. You retain control to resolve logical faults with your on-premise equipment.

- We will coordinate the dispatch of personnel to repair the fault; this would include, but not be limited to, Carrier personnel, your on-premise equipment maintenance provider, and/or you as the customer.

Full Management

Our Full Management Service Plan provides the same features as our Basic Service Plan, but we will resolve all logical and/or physical fault conditions with your on-premise managed equipment. Our underlying carriers are accountable to monitor, manage, remedy, and secure your network.